Store Settings on the FLECS Vendor Dashboard

The FLECS Vendor Dashboard gives vendors full control over how their store is presented to customers. From branding and contact details to payment methods and shipping policies, this guide walks you through all available settings you can configure.

Navigate to Vendor Dashboard → Settings to access your store settings.

What Is a Store?

Your store is the dedicated page where all your products are presented to customers in one place. Visitors can browse your product catalog, view your contact information, find your physical location, and get all relevant details about your company at a glance.

To preview your store as a customer would see it, navigate to Vendor Dashboard → Visit Your Store.

Store Settings

Store Banner

The store banner is a large, prominent image displayed at the top of your store page. It is your opportunity to make a strong first impression — choose a high-quality visual that represents your products or brand identity.

You can set the banner image under Vendor Dashboard → Settings → Store.

Contact Information

To make it easy for customers to reach you, the store settings include a contact form where you can enter:

• Phone number

• Email address

• Physical location / address

• Biography — a short description of your company or team

• Location map — pinpoints your business location for customers

Store Opening and Closing Hours

You can define the operating hours of your online store for each day of the week. This lets customers know when they can expect active responses and support.

To configure opening hours:

1. Navigate to Vendor Dashboard → Settings → Store and scroll down to Store Opening-Closing Time.

2. For each day of the week, select Open or Closed from the dropdown.

3. If Open, specify the opening and closing times using the time fields.

4. Click Update Settings to save your changes.

Biography

Use the Biography field to introduce yourself or your company to potential customers. A well-written biography builds trust and helps customers understand who they are buying from. You can find this option under Vendor Dashboard → Settings → Store.

Payment Settings

Configure how you want to receive payments for your sales. For bank transfers, you will need to provide:

• Account holder name

• Account number

• Bank name

• Bank address

• SWIFT/BIC code

Once all details are entered, click Update Settings to save.

Shipping Settings

This section contains your store-wide shipping configuration, including:

• Shipping costs — set default rates for your store

• Shipping policy — describe your shipping terms for customers

• Refund policy — outline the conditions under which refunds are accepted

• Enable/disable shipping — toggle whether physical shipping applies to your products

Note that you can override these store-wide shipping settings on a per-product basis when creating or editing individual products.

Social Profiles

Linking your social media profiles to your store helps build credibility and encourages customer engagement. You can add links to all major social networks directly from the store settings page under Vendor Dashboard → Settings → Store.

Adding social profiles makes your store more trustworthy and accessible to customers who want to learn more about your brand before making a purchase.